Bertrand Le BerIndependent consultant · Interim manager

Consulting firms

You are preparing a bid or running an engagement that requires telecom expertise. I strengthen your teams in pre-sales and on engagements, from ad hoc support to an engagement director role.

Bid and proposal support

I bring the industry expertise to understand the operator’s challenges, shape the approach and help write the proposal.

  • Analysis of the client’s needs and business challenges.
  • Input on scoping, assumptions and the proposed approach.
  • Drafting or reviewing the business sections of the proposal.

Expertise and engagement leadership

I work on demand or as part of your team, with or without direct client exposure.

Ad hoc expert support
Assess options, challenge assumptions and shed light on a business question.
Hands-on contribution
Help build models, design offer and customer value initiatives, and specify their operational impact.
Embedded engagement director
Steer the work, challenge analyses and recommendations, and lead business discussions with the client.

These modes can be combined and adjusted over the course of the engagement.

Telecom areas of expertise

Offers, pricing and distribution
Product ranges, promotions, channels and go-to-market.
Customer value and retention
Customer base monetisation, CVM, upselling, cross-selling and churn.
Customer base management and migrations
Technology changes, offer simplification and customer migrations.
Customer and commercial operations
Customer journeys, business rules, CRM, costs and P&L impact.

Leadership experience at operators

  • Head of the Mobile business unit of a national operator, with P&L responsibility.
  • Head of customer marketing across a fixed and mobile customer base.
  • Head of marketing and digital sales at a 100% digital mobile operator start-up.
See my backgroundLinkedIn

Contact